Information We Collect
When you reach out for a roof patch repair, we collect the details you give us: your name, phone number, email address, and the property address where the work is needed. If you describe the leak or damage, we may keep those notes to help our team prepare.
Like most websites, we also collect basic technical information automatically when you browse. That includes your IP address, browser type, device type, and the pages you visit on our site. This helps us understand how people find us and improve the experience.
How We Use Information
We use your contact details to respond to your request, schedule a visit, and keep you updated about your roof patch repair. If you call or text us at +1 254-355-1550, we use that number to reach you back.
We also use website data to see which pages are helpful and to make sure our site works properly on phones and computers. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies - small text files stored on your device - to remember your preferences and understand how you move through the site. You can set your browser to refuse cookies or alert you when they are being used.
If you disable cookies, some parts of our site may not work as smoothly, but you can still contact us by phone or email for roof patch repair.
Analytics and Third-Party Tools
We use trusted third-party tools like Google Analytics to see how visitors find and use our website. These tools collect anonymous data such as page views, time on site, and general location. They do not identify you personally.
We may also use call tracking or scheduling tools to help manage appointments. These services have their own privacy policies, and we choose providers that respect your data.
Data Sharing and Disclosure
We share your information only when it is necessary to complete your roof patch repair or run our business. That could mean giving your address to our technicians so they can find the property, or using a payment processor if you pay by card.
We may also disclose information if the law requires it, or to protect the rights and safety of Roof Bandage, our customers, or the public. We never rent or sell your personal data.
Data Retention
We keep your contact and job details for as long as needed to serve you and to meet our legal and accounting obligations. If you ask us to delete your information, we will do so unless we are required to keep it for a specific period.
Website analytics data is kept in an aggregated form and does not identify you after a short time.
Data Security
We take reasonable steps to protect your information from loss, misuse, and unauthorized access. That includes using secure connections on our website and limiting who on our team can see your details.
No method of transmission over the internet is 100% secure, but we work hard to keep your data safe and only keep what we need.
User Rights
You have the right to ask what personal information we hold about you, to correct it if it is wrong, and to request that we delete it. You can also opt out of marketing messages at any time.
To make a request, just call or email us using the contact details below. We will respond promptly and help you however we can.
Children's Privacy
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page with a new effective date.
We encourage you to review this page occasionally so you stay informed about how we protect your information.